Terms of Service

Effective: March 1, 2026

1. Acceptance of Terms

By accessing or using SourceNorth ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Service. These terms apply to all visitors, users, suppliers, and buyers who access the Service.

2. Description of Service

SourceNorth is a Canadian sourcing platform that connects buyers with verified Canadian businesses. The Service allows suppliers to list their businesses, and buyers to search, browse, and contact Canadian suppliers. We also offer paid subscription tiers with additional features such as verification badges, analytics, and featured placement.

3. User Accounts

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You must notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate accounts that violate these terms.

4. Supplier Listings

Suppliers are responsible for the accuracy of their listing information. Listings must represent a legitimate Canadian business. We reserve the right to review, edit, or remove listings that are inaccurate, misleading, or violate these terms.

Listings submitted for review may take up to 48 hours to be approved. We reserve the right to reject listings at our discretion.

5. Acceptable Use

You agree not to use the Service to:

  • Post false, misleading, or fraudulent information
  • Scrape, harvest, or collect data from the Service
  • Send unsolicited communications or spam through the inquiry system
  • Impersonate another person or business or misrepresent your affiliation
  • Interfere with the operation of the Service or circumvent security measures
  • Use the Service for any unlawful purpose or in violation of Canadian law

6. Intellectual Property

The Service, including its design, logos, and content (excluding user-submitted content), is the property of SourceNorth. Suppliers retain ownership of their listing content but grant us a non-exclusive license to display and distribute it through the Service.

7. Subscriptions & Payments

Paid subscriptions are billed monthly through Stripe. Subscriptions auto-renew unless cancelled. You may cancel at any time through your dashboard. Cancellation takes effect at the end of the current billing period.

We reserve the right to change subscription pricing with 30 days notice. Existing subscribers will be notified of any price changes before their next billing cycle.

8. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or secure. We do not endorse or guarantee the quality, accuracy, or reliability of any supplier listed on the platform.

9. Limitation of Liability

To the fullest extent permitted by Canadian law, SourceNorth shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount you have paid us in the twelve months preceding the claim.

10. Governing Law

These terms are governed by and construed in accordance with the laws of Canada and the province of Ontario, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Ontario.

11. Changes to Terms

We may update these terms from time to time. Material changes will be communicated via email or through the Service. Continued use of the Service after changes constitutes acceptance of the updated terms.

12. Contact

For questions about these terms, email support@sourcenorth.ca.