Privacy Policy

Effective: March 1, 2026

1. Information We Collect

Account information: When you create an account, we collect your email address and password.

Supplier profiles: Business name, province, industry, contact details, and description that you provide for your listing.

Inquiry data: When a buyer sends an inquiry, we collect the buyer's name, email, and message content.

Usage data: Anonymized page views and listing impressions for analytics. We hash IP addresses and do not store identifiable browsing data.

2. How We Use Your Information

  • Display your supplier listing in the public directory
  • Deliver inquiry messages from prospective buyers
  • Send transactional emails (inquiry notifications, account verification)
  • Generate anonymized platform statistics (total suppliers, industries)
  • Improve the directory through aggregated, non-identifying analytics

3. Data Sharing

We do not sell your data. We share information only with service providers necessary to operate SourceNorth:

  • Supabase — database hosting and authentication (Canada/US)
  • Stripe — payment processing for paid tiers
  • Resend — transactional email delivery
  • Vercel — website hosting
  • Sentry — error monitoring (no personal data)

4. Cookies

We use essential cookies for authentication (session tokens). We do not use advertising or third-party tracking cookies.

5. Data Retention

Supplier listings remain active as long as the account exists. Anonymized analytics are retained indefinitely. You can delete your account and all associated data at any time by contacting us.

6. Your Rights

You have the right to access, correct, or delete your personal data. Canadian residents have rights under PIPEDA. To exercise these rights, contact us at support@sourcenorth.ca.

7. Contact

For privacy-related questions, email support@sourcenorth.ca.